Healthcare Providers (HCPs) increasingly rely on brand trust in making their purchasing decisions. In the Medtech industry, brand trust is fostered by improving your “Clinical eXperience Multiple” through Tailored Clinical eXperiences... That's where TCX comes in.
84% of companies that work to improve customer experience report an increase in revenue.1
Medtech organizations are traditionally focused on science and engineering. TCX helps link these two pillars with the essential element that's often overlooked: Human eXperience.
Optimize CXM to Increase Conversions
The Clinical eXperience Multiple (CXM) is a product of the quality of outcomes produced by a medical device/service multiplied by the trust and confidence HCPs place in the brand to consistently meet/exceed their expectations.
Optimizing CXM directly results in enhanced customer conversions and retention.
Brands with superior customer experience bring in5.7x more revenuethan competitors that lag in customer experience.2
The Clinician eXchange is healthcare’s only Clinical eXperience Organization (CXO) centered around clinical education and human expertise. TCX’s array of clinical omnichannel solutions are designed to create Tailored Clinical eXperiences with every brand interaction.
TCX’s omnichannel solutions support activities throughout the customer journey, from market research and brand awareness to lead generation and clinical implementations.
Clinicians: eXchange Your eXpertise
Take charge of your career, at your convenience.
Showcase Your eXpertise
Our Medtech clients rely on clinical experts to act as brand ambassadors, champion their products and take the lead in clinical environments.
Take Control of Your Earnings
Your expertise has real value to our clients. They are looking for individuals that can represent their brands and products on-site and remotely. Act as a brand champion, advisor or on-site trainer and help shape the future of healthcare.
Set Your Own Schedule
Daily hospital life can be a grind. With TCX, you set your schedule.
